The Dolphin, Southampton

Yes, you can request to choose your roommate when booking at The Dolphin. If you'd like to live with your friends, you can submit the request in the application form. Please feel free to tell us your specific needs, and our rental expert will do their best to match you with the right roommate.

When you lose your keys or get locked out, the most important thing is to stay calm and seek help immediately from the reception or the 24-hour emergency centre. During working hours, the reception staff will verify your identity and open the door for you with a spare key. When it's outside working hours, you can ask for assistance from the security staff on duty.

You can also call the 24-hour emergency contact number, which could be listed in your tenancy agreement, welcome handbook, on the apartment website, or on the front door. The operator will guide you on what to do or dispatch on-duty staff to help you.

When you arrive at The Dolphin, the first thing you'll need to do is check in at the reception. The on-site team will greet you there and assist you with the entire process. What you should present is your flat contract, passport, university offer, and other relevant documents. You'll receive the key or access card to your student flat. The staff may show you around the building and explain how to use the heating, kitchen, and other facilities in your room when applicable.

Yes, you can request to choose your roommate when booking at The Dolphin. If you'd like to live with your friends, you can submit the request in the application form. Please feel free to tell us your specific needs, and our rental expert will do their best to match you with the right roommate.

When you lose your keys or get locked out, the most important thing is to stay calm and seek help immediately from the reception or the 24-hour emergency centre. During working hours, the reception staff will verify your identity and open the door for you with a spare key. When it's outside working hours, you can ask for assistance from the security staff on duty.

You can also call the 24-hour emergency contact number, which could be listed in your tenancy agreement, welcome handbook, on the apartment website, or on the front door. The operator will guide you on what to do or dispatch on-duty staff to help you.

When you arrive at The Dolphin, the first thing you'll need to do is check in at the reception. The on-site team will greet you there and assist you with the entire process. What you should present is your flat contract, passport, university offer, and other relevant documents. You'll receive the key or access card to your student flat. The staff may show you around the building and explain how to use the heating, kitchen, and other facilities in your room when applicable.

Yes, The Dolphin has on-site management and maintenance support. The professional team is dedicated to addressing any inquiries and repair requests that residents may have. Supportive staff of The Dolphin respond quickly to ensure students have a safe, comfortable, and convenient stay.

You can store personal belongings at The Dolphin during the holiday if your lease covers the holiday. Just remember to lock all windows and doors properly, and turn off unnecessary lights and electrical appliances before you leave.

If your tenancy agreement ends before the holidays, please keep an eye on the notices at reception or email the on-site team at The Dolphin for storage services during the holiday.

If your flatmate damages something in the The Dolphin flat, you have no responsibility for the damage or repair costs. The resident who caused the damage will bear the full repair cost. All charges will be clearly itemised and communicated to the residents involved.

If the damage occurs in a communal area and no one takes responsibility, the repair costs will be split equally among all flatmates. So we encourage open and honest communication between flatmates to resolve these issues.

No, The Dolphin doesn't have a curfew policy for its residents. You can enjoy 24/7 access to the building. No worries about the safety since Dolphin Boutique Student Living utilises strict security measures to ensure a safe environment for all students night and day. If you return late at quiet hours, e.g., 10 pm - 8 am, please keep noise to a minimum level and respect your fellow residents.

You can book a room at The Dolphin online through uhomes.com website. All information about the property can be easily found on the platform, and the booking process is straightforward and secure.

Book The Dolphin accommodation in just 3 steps:

Step 1

Choose your preferred room, based on room type, location, rental price, and lease length.

Step 2

Click any Apply or Enquire button and fill in your requirements for your dedicated rental expert.

Step 3

Complete the booking process following the rental expert's guidance.

Absolutely! The on-site reception team at The Dolphin is always happy to accept parcels for you. Everything will be kept securely. Just make sure to use authentic personal information when ordering, so your deliveries can arrive smoothly.

Yes, The Dolphin usually allows short stays for family or friends during move-in. You need to get approval from the property management team in advance and register your guests.

If you live in a shared student flat, you should also get permission from your flatmates.

Please note that consecutive nights for guests may be limited. The Dolphin has clear guest policies for student accommodation to protect the safety and privacy of all residents. We recommend checking relevant rules before inviting guests to ensure a pleasant stay for both you and your guests.

You can request a specific room location at The Dolphin when applying. The Dolphin allocates rooms on a first-come, first-served basis, so early booking significantly increases your chances of securing your preferred room location.

In United Kingdom, higher-floor student apartments are popular for better natural light and views, often selling out quickly. We recommend applying for your ideal room as soon as your university admission is confirmed.

The community vibe at The Dolphin is lively, welcoming, and supportive. Most residents are students from nearby universities who are open-minded and keen to make new friends. Regular social events such as movie nights and study groups help students build connections. If you are seeking a place to study with peace of mind, live comfortably, and be surrounded by like-minded peers, The Dolphin offers an engaging community atmosphere.

A professional cleaning team arranged by Dolphin Boutique Student Living regularly cleans the communal areas at The Dolphin. This includes the corridors, kitchens, living rooms, and social lounges, ensuring a neat and comfortable living environment for all residents. You are only responsible for cleaning your own private space.

Yes. Kitchens are included in The Dolphin for your convenience. You'll have access to either a private or a shared kitchen, depending on the room type. Essential appliances like a refrigerator, microwave, and oven are provided and ready to use.

You can check the due date at the student portal of The Dolphin. Log in to the apartment's student portal and check your payment plan in the booking area. The due date can also be found in the lease agreement you received after booking successfully. So make sure to keep your rental contract safe!